Booking Terms and Conditions
Thank you for booking with Living & Giving, banking positive memories is what we do best!
These Terms and Conditions govern the contractual relationship between you and Living & Giving.
By booking a travel package or UK event, you agree to be bound by these Terms and Conditions, it constitutes a contractual agreement between Living & Giving and you from the time the booking is made. The person who makes the booking accepts these conditions on behalf of all the people in the group and is responsible for all payments due.
Living & Giving is a community of like-minded black travelers from the African diaspora.
At the time the booking is made, you must be 18 years or older. UK events may also have height, weight and medical restriction, so you are responsible for ensuring you meet all criteria’s of the specific event before booking.
At the time the booking is made, you must be 21 years or older to travel with Living & Giving. You are responsible for arranging your own flight to the destination. You are responsible for making sure you meet all of the entry requirements to the country we are visiting.
A percentage of all Living&Giving’s profits get donated to selected charities on our community impact day abroad.
All UK events must be paid in full to ensure spaces are booked, and avoid any disappointment. This is on a non-refundable basis unless the event is cancelled/dates changed by Living&Giving.
A booking is only confirmed with the applicable deposit or fully paid package from the client, when the client has received email confirmation from us of such booking. Living & Giving give you the option to pay in full or choose the payment plan option, using PayPal or bank transfer. A guarantee of a full payment is required at the time of booking for all bookings received within 4 weeks of departure.
Inability to pay on or before the stated option date shall mean auto cancellation of the said booking. Please note that Living & Giving shall not be responsible for bookings that are automatically cancelled due to the lapse or inability to pay on or before the option date. All deposits and payments made to date are non-refundable, unless the trip is cancelled/dates changed by Living&Giving.
Posted rates are subject to change without prior notice.
BOOKINGS SOLD ON A TWIN ACCOMMODATION
Bookings may be accepted where requested on a room-share basis on the condition that the person/s requesting the room-share reservation agree that although every effort will be made to comply with requests regarding age, non-smoking etc… this is not always possible and we accept no responsibility for any incompatibility between persons sharing rooms. No guarantee is given that a shared room will be found. If a shared room is not available at the time of final payment, either the single room alternative or the cancellation conditions set out below will apply to you.
Travel insurance is not included in the price of the tour and all medical costs and other costs involved must be paid by the client. It is therefore strongly recommended that clients get personal insurance, ensuring it covers any activities included in the travel package. We encourage the clients to seek their doctor’s advice regarding necessary or advisable vaccinations, medical precautions, or other medical concerns regarding their stay. Clients must notify us in writing prior to the due date of their final payment for their booking of any medical conditions, pregnancy, disability or any other mental and or physical condition which may impact the Client’s fitness to travel, and/or any continuing medical condition.
CANCELLATION AND REFUND POLICY
Any cancellation of a booking by a Client must be notified to Living & Giving in writing and be acknowledged by Living & Giving in writing. Deposits are non-refundable and non – transferable between persons. However, the travel package is transferable to another person.
No refund for No Show or cancellation. No refund for unutilized nights, including those resulting from delayed check-in or early check-out.
Living & Giving will not cancel a booking once confirmed, in accordance with these Terms, except for reasons of ‘Force Majeure’, which shall be defined as unusual or unforeseen circumstances outside of the reasonable control of Living & Giving. When a tour is cancelled by Living & Giving before the agreed date of departure for reasons not arising from the fault or negligence of, or within the reasonable control of the Client, the Client shall have the choice of: accepting a substitute tour of equivalent value, where such substitute is reasonably available or refund of all monies paid for the cancelled tour.
RISK & LIABILITY
Every effort is made to ensure that your holiday arrangements are satisfactory and we do not accept liability for, but only to the extent of, any loss or damage sustained by you as a direct result of our negligence. In any event, our aggregate liability to you is limited to the amount you have paid to us for the relevant tour. You acknowledge and agree that there are inherent risks involved in participating in the tour, including without limitation possible contact with native fauna, local residents, unforeseen events and travel in remote locations. By making a booking, you agree to accept all risks associated with the tour.
Living & Giving is not responsible for any incidental expenses or consequential losses that the Client may have incurred as a result of the cancelled booking such as visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc. Where, after departure, a significant element of the Services as described cannot be provided, Living & Giving will make suitable alternative arrangements for the continuation of the trip. If it is not possible to provide a suitable alternative, Living & Giving will provide the Client with a refund of unused Products or Product portions. If we or our service providers are affected in any way by a force majeure event, we may in our discretion vary or cancel any itinerary or arrangement in relation to the tour as we consider necessary, without incurring any liability to you.
Living & Giving reserves the right to update and/or alter these Terms at anytime, and shall post the amended Terms on the Living & Giving on social media platforms. The latest Terms, as amended, may be accessed any time on Living & Giving page (@living_n_giving), or will be sent to Client upon their written request to Living & Giving.
IMAGES AND MARKETING
The Client agrees that while participating in any Living & Giving product images, photos or videos may be taken by other Clients and/or Living & Giving representatives. The Client acknowledges that they consent to any such pictures being taken and agree that the Client hereby grants a perpetual, royalty-free, worldwide, irrevocable license to Living & Giving, it affiliates and assigns, to reproduce for any purpose whatsoever (including marketing and promotions), in any medium whatsoever, whether currently known or hereinafter devised, without any further obligation to the Client or compensation payable to such Client.
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